Pricing
We work on a per-contract basis, scoped to what your team actually needs — no seats, no tiers.
Frequently asked questions
Every engagement is scoped as its own contract, built around the coverage your team needs — hours, channels, and scope — rather than a fixed seat count or feature tier.
We start with a short conversation about how your team handles support today and where the pressure points are, then propose a scope and cadence that matches it.
Yes. Fractional support is meant to flex — we adjust hours and scope as ticket volume or complexity changes, without you having to hire or re-negotiate a plan tier.
Contracts are set up per engagement rather than locked into a standard term, so the minimum depends on the scope we agree on together.
Most contracts cover a mix of ticket handling, technical troubleshooting, and support operations work — the exact mix is defined upfront so there are no surprises.
Reach out through the contact page with a bit about your team and current support setup, and we’ll put together a proposal.
More questions?
Please describe your needs to receive more specific advice.